Frequently Asked Questions
Everything you need to know about shopping with MyBorosil
What is the standard delivery time for my order?
Most orders are processed within 24 hours and delivered within 3 to 5 business days, depending on your location.
Can Borosil glassware be used in the microwave and oven?
Yes, our high-quality borosilicate glassware is designed to withstand temperatures up to 350°C, making it safe for use in microwaves, ovens, and freezers.
What is your return policy for damaged items?
If you receive a damaged or defective product, please contact us within 48 hours of delivery with a photo of the item to initiate a free replacement or refund.
Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, in addition to secure online payment options like UPI, Credit/Debit cards, and Net Banking.
How do I track my order status?
Once your order is shipped, you will receive an email and SMS with a tracking link to monitor your package in real-time.
Are Borosil products covered under warranty?
Many of our appliances and storage solutions come with a standard manufacturer's warranty. Please check the specific product page or the warranty card inside the box for details.