Returns & Exchanges
At MyBorosil, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, you can initiate a return or exchange within 7 days of delivery.
Initiate Request
Visit the 'My Orders' section on our website or contact our customer support team within 7 days of receiving your package to start the return process.
Pack the Product
Ensure the item is unused and packed securely in its original Borosil packaging, including all manuals, accessories, and the invoice.
Schedule Pickup
Once your request is approved, our courier partner will visit your address within 48-72 hours to collect the return shipment at no extra cost to you.
Quality Check & Refund
After the product reaches our warehouse and passes a quality inspection, we will process your refund or dispatch a replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing